Update
almost 3 years ago
– Wed, Jul 07, 2021 at 12:56:17 PM
I will have more news soon.
For those of you who do not know, Sarah was offered an amazing new job. We are sorry to have her leave DVG, but are very happy for her new career path. On the downside, she was an important part of DVG, and we have spent the past 6 weeks getting back up to speed. The good new is, we are mostly there and should be back on track in the next couple weeks.
Backerkit Surveys!!!
about 3 years ago
– Thu, Apr 29, 2021 at 06:12:01 PM
Hello All,
I just send out the "Smoke test" to a few backers for the survey, just to make sure everything is working properly.
Assuming no issues, I will send surveys to everyone by tomorrow.
Sincerely,
Sarah
[email protected]
Thank you + Next Steps
about 3 years ago
– Thu, Apr 22, 2021 at 02:37:55 AM
Hello,
Thank you for making our project a reality! A few things need to happen before we can kick off production and fulfillment.
Here's a quick rundown:
First, Kickstarter needs to transfer over the funds so we have the money to make the rewards (this can take up to two weeks).
Second, we have to find out what you ordered and where we need to ship them. We’ll send out a BackerKit survey to collect this information.
We’ll give you a heads-up before we send the survey so that you can watch for it, I expect to send it towards the end of next week. You don’t need to create a BackerKit account to answer your survey. The invitation email contains a link to your personal survey. It is important to submit your responses as quickly as you can since we need this information to process your rewards.
If you need to change your survey responses, purchase add-on items, or update your shipping information, you can click the link in your survey email again or request your survey link under "Lost your survey?" on our BackerKit project page. (This page will only start working after we send the surveys out.)
If you prefer, you can contact me directly and give me your information, but answering your survey help us get your rewards out to you faster. BackerKit helps us save lots of time by streamlining the survey process, automating data organization, and providing us with pledge management software to make it easy to process your pledge reward shipments.
If you used your Facebook credentials to log in to your Kickstarter account, the BackerKit survey link is sent to the email address you use for your Facebook account. If you have another email address that you prefer to use, please contact me at [email protected].
Again, thanks for all your support. We can’t wait to send you your games.
Sincerely,
Sarah
